39 Hoddle Street, Robertson — Privacy Policy

Last updated: April 2026

1. Overview

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a booking at 39 Hoddle Street, Robertson.

By using our website or making a booking, you agree to this policy.

2. What We Collect

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Booking details (dates, preferences, special requests)
  • Payment information (processed securely via third-party providers)

We may also collect non-personal data such as:

  • IP address
  • Browser type
  • Website usage data (via analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and manage bookings
  • Communicate with you about your stay
  • Send booking confirmations and updates
  • Provide customer support

With your consent, we may also use your information to:

  • Send email updates, offers, or newsletters
  • Send SMS messages relating to your booking or promotions
  • Improve our website, services, and guest experience

4. Marketing Communications

  • You will only receive marketing emails or SMS messages if you have opted in
  • You can unsubscribe at any time via the link in emails or by contacting us

We aim to keep communication considered, relevant, and occasional.

5. Third-Party Services

We use trusted third-party providers to operate our business, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Email marketing platforms (e.g. Brevo or similar)
  • Booking and website platforms
  • Analytics tools (e.g. Google Analytics)

These providers may process your data securely on our behalf.

6. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Understand how visitors use the site
  • Support advertising and marketing activities

You can control cookie preferences through your browser settings.

7. Advertising & Retargeting

We may use advertising platforms (such as Google or social media platforms) to:

  • Show relevant ads to people who have visited our site
  • Measure the effectiveness of our campaigns

This may involve the use of cookies or tracking pixels.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

Payment information is processed securely via third-party providers and is not stored by us.

9. Access & Updates

You may request access to or correction of your personal information at any time by contacting us.

10. Contact

If you have any questions about this Privacy Policy, please contact:

39 Hoddle Street, Robertson
NSW, Australia
hello@39hoddlestreet.com.au